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Privacy Policy

Privacy Policy – Kaladri

At Kaladri, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online or interact with our brand. By using our website, social media platforms, or services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal and non-personal information:

  1. Personal Information

    • Name, email address, phone number, shipping and billing address.

    • Payment details (processed securely via third-party gateways).

    • Account login details (if you create an account on our website).

  2. Non-Personal Information

    • IP address, browser type, device information.

    • Cookies and browsing behavior (pages viewed, time spent, clicks).

    • Location data (if enabled on your device).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate order updates, offers, and customer service support.

  • Improve our website, services, and shopping experience.

  • Send promotional emails, SMS, or WhatsApp messages (only if you’ve opted in).

  • Detect and prevent fraud, unauthorized transactions, or illegal activity.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners only for business purposes, such as:

  • Courier and logistics partners – to deliver your orders.

  • Payment gateways – to securely process payments.

  • IT/Marketing service providers – for email, SMS, or WhatsApp updates.

  • Legal authorities – if required by law, regulation, or legal process.

4. Cookies & Tracking Technologies

  • Our website uses cookies to enhance your browsing experience.

  • Cookies help us remember your preferences, track orders, and understand user behavior.

  • You can disable cookies in your browser settings, though some features may not work properly.

5. Data Security

We take reasonable steps to protect your personal information:

  • Industry-standard SSL encryption for online payments.

  • Restricted access to customer information within our team.

  • Use of trusted, secure third-party service providers.

⚠️ Please note: No online transmission is 100% secure. While we strive to protect your data, Kaladri cannot guarantee absolute security.

6. Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete details.

  • Opt out of marketing communications at any time.

  • Request deletion of your personal data (subject to legal/transactional obligations).

7. Data Retention

  • We retain customer information only for as long as it is necessary to fulfill orders, provide services, or comply with legal obligations.

  • Non-essential data may be anonymized or deleted upon request.

8. Third-Party Links

Our website or social media pages may contain links to external websites. Kaladri is not responsible for the privacy practices or policies of these third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. Please review this policy periodically to stay informed.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

📧 Email: Kaladri2024@gmail.com

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