Shipping Policy

Shipping Policy – Kaladri

At Kaladri, we strive to make your shopping experience smooth and enjoyable. This Shipping Policy outlines how we process, dispatch, and deliver your orders.

1. Order Processing

Metro Cities: 3–5 business days.
Tier 2 & Tier 3 Cities: 5–7 business days.
Remote Locations: 7–10 business days.

⚠️ Please note: These are estimated timelines. Deliveries may be delayed due to courier delays, weather, strikes, or other unforeseen reasons.

2. Shipping Timelines (India Only)

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.

3. Shipping Charges

Free Shipping on all orders within India – no minimum order value required.
Cash on Delivery (COD) is available at no extra charge.

4. Return Shipping Charges

If you request a return or refund, a flat ₹150 logistics fee will be deducted from your refund/store credit to cover reverse pickup and handling.
This fee is applicable per order, not per item.
If you opt for an exchange, the ₹150 fee will also be applicable.

5. Order Tracking

Once your order is dispatched, you will receive a tracking link via email/WhatsApp/SMS.
You can track the real-time status of your delivery through our courier partner’s website.

6. Failed Delivery / Wrong Address

Customers must ensure the correct shipping address, pin code, and phone number are provided at checkout.
If the package is returned due to incomplete/incorrect address or customer unavailability, a reshipping fee of ₹150 will apply.

7. Multiple Items in One Order

Orders with multiple sarees may be shipped together or in separate parcels depending on availability.
Tracking details will be provided for each shipment, if applicable.

8. Delays & Exceptions

Kaladri is not responsible for delays caused by courier partners, natural calamities, or regional disruptions.
However, our team will always assist you in tracking and expediting your order whenever possible.